Question 1: Where are you located?
We're operating from mian channu.
Question 2: what's the delivery time?
Making time depends on project raging from 7 days to months. After dispatching delivery takes 3-5 working days.
Question 3: What courier do you use for shipping?
We use call courier/Post-Ex for standard shipping and Leopard/TCs for express shipping.
Question 4: Why express shipping is expensive?
Express shipping is made via domestic shipping companies. They charge us like normal common person.
Question 5: Do you ship internationally?
Yes! We do ship internationally, but international shipping cost is covered by customer.
Question 6: Why your making time is so long?
We're exclusively handmade knitwear and crochet brand. Each and every piece is handmade, that's why it takes a longer time.
Question 7: Can you make something on urgent basis?
Yes, you can contact us on WhatsApp or Instagram to get a time quotation for urgent orders.
Question 8: Do you take custom orders?
Yes! We take custom orders of every kind, you can contact us on WhatsApp/ instagram for exclusive Customization.
Question 9: Do you take advance as well?
Yes! We take 50% advance for order confirmation, remaining 50% you can do on COD or online whichever is convenient for you.if you want pay 100% advance you ca do that as well,just send a message on WhatsApp/instagram.
Question 10: Are these products on instagram/ website original?
Yes! All the products/pictures/Content posted on our socials and website aren original, made by us, photographed by us. We don't use pictures from Google/ Pinterest or from any other search engine.